Web Development FAQs

12. 09. 06
posted by: Super User
Hits: 1186

Do you work for clients abroad? If yes how?
Yes, we do and very often! Distance is no challenge in today’s virtual world.
Essel Team is using the latest technologies to bring you the whole process of web development straight to your monitor enabling you to have a real time possibility to review your project in development.
We provide 24 hour virtual support online by email, phone, chat (Skype, MSN, YIM).
We follow the same business practice that we use for all our clients:

  • Enquiry
  • Our proposal
  • Your approval
  • 60% down payment
  • The first cut (draft design/project)
  • Your feedback followed by your approval
  • Rework according to your specifications, development & testing
  • Your balance payment followed by the deployment

We are as effective and responsive as your local team and we would like to show you how even better we are!

How can I review your work samples?
Simple and easy. We welcome you to have a look at our clients of our website and then contact us and we will show you our recent projects too!

What are your price ranges and how do you charge?
Our pricing is transparent and simply packaged. We have nothing to hide so below is what we typically charge for a variety of web project types based on our standard business process. We do not charge per number of pages nor based on the size of the company because such charges are often misleading and tricky and we run an honest operation. We respect our clients’ time and money. If you are not sure about your requirements, just let us know. We will be happy to assist you!

And how do we charge, what is our payment policy?
Small and Medium sized projects: 70% when work starts, remaining 30% followed by deployment of completed project.Occasionally we are asked about doing work before we are paid. Please note that this is not ever an option. Regarding payment methods you will find us flexible. We accept credit cards, cash, cheque and bank transfer.
If you are unclear which services you require, just let us know. We will be happy to assist you!

How many days do you require to develop a website?
The development process depends on the package you choose and your requirements. Design work can take between 2 – 3 working days after the client selects a design that he/she chooses from the samples that we present. However, this is our net development time and in most cases projects last for longer due to our clients feedback or approval time. To get an accurate timeline for your project, contact us with your requirements. Web Applications take much longer but we have most of them hence

What technologies do you work with?
We prefer to work on open-source technologies which have a bright future. Specific technologies are PHP, MySQL, XHTML, JavaScript, T3 Framework, Gantry Framework etc.
Nevertheless, we can accommodate your technology preference based on your requirements. In case we feel that we cannot do the job for whatever reason we are upfront about it. Quality, Ethics and Transparency drives our business!

What services do you offer?
Here is a list of our main services:

  • Web Application Development
  • Web Design
  • Identity Building/ Logo Design
  • Search Engine Optimization
  • Consultancy & Support

To learn more about each service, please visit our services page.

Do you optimize websites for search engines (SEO)?
Yes we do and we are extremely good in that. Actually all our packages include FREE basic search engine optimization (SEO). We can execute advanced SEO too. For advanced SEO we have different packages depending on your targeted keywords, your current web site code, etc. Let us know and we will be happy to explain in detail !

Do you provide hosting too? Can I use my preferred web host but have the site built by you?
Yes of course! Nevertheless only to clients who hire us to develop or modify their websites. We do not provide “pure hosting services” and yet we can certainly guide you or eventually help to setup your hosting, email accounts, database, etc.
Of course this would be possible. We like to play fair so once our job is done you are free to put your source code wherever best for you.

What if I want upgrades in the future or changes to a web project that has been developed by you or another agency?
It depends on the changes you require. We perform minor changes FREE of charge. However, if the time taken for these changes exceeds 1 working hour we would prepare a written proposal for it containing project plan, scope, costs, and terms and conditions.
What if I want upgrades or changes to a website that has been developed by another agency? Yes, we do work on websites developed by other vendors. However, such websites take longer to redo/modify.

I don’t know exactly what my requirements are. Can you help me?
Yes of course we will help you and it is for free! Let us know and we’ll be glad to help within 24 working hours.

How about the legal side – Non-Disclosure Agreements, Contracts, etc.?
Yes, naturally both are available and even more. This helps to keep our business relationship transparent, safe and organized.
With every project we take on there are always:

  • Detailed proposal incl. deliverables, scope of work, time and cost
  • Invoice
  • Terms and Conditions
  • Non-Disclosure Agreement
  • Project site map
  • Layout cut
  • Visual draft