Essel Care Pack Services

Support Packages to Enable Success
Essel Care Pack Services are support packages that expand and extend standard warranties for Essel hardware and software. Essel Care Pack Services provide hardware and software support, installation services, education services and premium support options to meet the needs of business-critical IT environments.
Through Essel Care Pack Services we get new systems and services up and running sooner. We help IT professionals use hardware and software effectively. We provide proactive support to help prevent system downtime. And when failures do occur, we provide the level of response you need to meet the needs of your business—whenever and wherever you need it.
Essel Care Pack Services make buying and renewing support easy and flexible. When you purchase an Essel product, it's easy to find the right support alternative. Just pick the one that matches your needs: buy exactly the level of support you need—no more, no less.

IT Services to Support Your Changing Environment

Who in your organization deals with printer problems? Is it facilities or your IT department? What if you're not sure if the problem is hardware or software-related? Or, what if you have a large number of users and need to track and charge each for print usage? Do you have security concerns about replacing your MFP hard disk, or wonder how to protect sensitive data from unauthorized users on your MFP?
Essel Imaging and Printing Support Services offer solutions for installation, support and maintenance, along with secure printing, job accounting and color usage controls. Our onsite services quickly get your print infrastructure up and running. Then we keep it running so that a down printer/MFP doesn't mean business is down, too. With your choice of either 4-hour Onsite or Next Business Day Onsite response times, we help your business—regardless of size, location or number of printers—take control of its printing and imaging environment so business keeps moving.